Terms of Use

These Terms of Use govern your access to and use of PingOcean LLP services, including identity verification, authentication, and related digital products.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use the services.

You may use the services only in accordance with applicable laws, regulations, and these Terms.

• You must provide accurate and complete information when requested.
• You must not misuse, disrupt, reverse engineer, or interfere with the services.
• You must not attempt to gain unauthorized access to systems, accounts, or data.
• You are responsible for maintaining the confidentiality of your credentials and devices.

You are responsible for all actions performed through your account or verified identity profile, unless caused by our proven technical fault.

If you believe your account, authentication session, or device has been compromised, you must notify us without undue delay and stop using the affected access method.

Our services may include biometric verification, document validation, device checks, and transaction confirmation features intended to improve security and reduce fraud.

You agree to use these security mechanisms only for lawful and authorized purposes. We may suspend or restrict access if suspicious, abusive, or fraudulent activity is detected.

Some services may be provided together with third-party platforms, partnership products, or external service providers.

We are not responsible for the content, policies, availability, or security practices of third-party services unless expressly stated otherwise in a separate agreement.

All rights, title, and interest in the services, including software, interface elements, branding, design, text, and related materials, remain the property of PingOcean LLP or its licensors.

You may not copy, modify, distribute, publish, license, or create derivative works from the services except as expressly permitted by law or by our prior written consent.

We may update, modify, suspend, or discontinue any part of the services at any time, including features, integrations, or technical requirements.

We do not guarantee uninterrupted or error-free operation, although we use reasonable efforts to maintain service availability and reliability.

To the maximum extent permitted by applicable law, PingOcean LLP shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or reputation arising from the use of the services.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

We may suspend or terminate access to the services if you violate these Terms, applicable law, or create risks to the security, operation, or reputation of the platform.

You may stop using the services at any time, subject to any obligations that survive termination by their nature.